Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have received a mistake from your local shipping service and would certainly like to end your order, 1st check your email and/or spam filtration system to make sure you clicked on the correct shipping and delivery address and/or WEB ADDRESS. Once this offers been done, if you are nevertheless thinking about continuing, just answer the email with the information on your request and you may greatly appreciate any kind of assistance you may possibly offer. For technological issues, you may possibly need to make contact with customer support via their particular contact number: (Toll Free). Alternatively, if you have any other questions, you may send us an email and we all will do our utmost to assist you.
Your package will arrive at your own door within more effective to ten operating days. Please be aware of which shipping times may vary from 1 courier company in order to another. It is therefore, always preferable to purchase with a trustworthy company. To aid ensure your package arrives safely, we always advise that will you sign your parcel’s “Thanks Regarding Sending” section when it arrives. Your nearby delivery services usually are required to plainly display this signature bank confirmation on just about all sent items, which include Element Vape items.
As soon as your parcel is here at your door, you will have to collect that as soon because possible. This is usually normally done by simply completing a self-addressed, stamped envelope along with your return tackle and tracking number. Upon arrival, keep your unit is completely charged and prepared to begin using it immediately. Usually do not hold out for your Element Vape product in order to warm up; this should not be stressed adequate, especially in the case of rechargeable batteries.
As layed out inside the above passage, when shipping to be able to UK residents, shipping and delivery is going to be facilitated simply by certainly one of our countrywide network of courier companies, such because DPD, FED FORMER MATE or UPS : but please enable for additional charges to be taken into consideration any time placing your buy. Customers located within just the Republic of Ireland are not permitted to get online. Inside most cases, consumers located within the particular Republic of Ireland will be struggling to purchase the object by using credit credit cards or debit cards. All of us are currently experiencing some issues along with credit card fraud in Europe and in certain instances, payments made making use of these methods might be declined or perhaps reversed. In add-on, all deliveries to EU customers might be subject to taxation and import responsibilities.
Any time shipping internationally, make sure you note that traditions procedures are extremely time-consuming and frequently require the help of a great independent customs agent. In the situation of an imported product, delivery times will be dependent on your courier’s international delivery services and transit periods may greatly surpass our internal delivery estimates. If you are uncertain of expected transportation times, please contact us immediately. Global orders will usually arrive within 3 to 5 business days following payment has been received.
For all questions concerning this matter, you should note that all queries should be aimed towards our business headquarters. Should a person need to create modifications or inquire regarding our services inside general, you can do so from anytime during company hours, Monday through Friday, except Saturday, Wednesday, and Thurs. Should you have any other questions, you can possibly contact our customer service team or even one of our sales representatives at the main office. If you prefer to spot your order online, you are welcome to visit internet site and follow the simple instructions provided. All billing in addition to ordering information will certainly be provided at the click associated with a button.
As always, we strongly recommend that all purchases be paid with regard to podsmall.com in full before shipping and delivery or delivery associated with products. Any adjustments to shipping or even delivery policies is going to be clearly indicated after receipt of payment. In the occasion of a defect in any merchandise, please contact us right away for any return or replacement. As long because your satisfaction will be our most critical, we will work with one to make positive that you possess the absolute best electronic products available.